OpenAI adds Spotify, Uber and DoorDash integrations to ChatGPT: how to use them

OpenAI has extended ChatGPT with integrations for outside services: users can now connect Spotify, Canva, Figma, Expedia, Uber and DoorDash in the chat. Apps are added through settings, and can then be called directly in a prompt for playlists, design, trips and food orders. But the final steps, such as payment, booking or hailing a car, often have to be confirmed in the partner's own app.

AI-processed from TechCrunch; edited by Hamidun News
OpenAI adds Spotify, Uber and DoorDash integrations to ChatGPT: how to use them
Source: TechCrunch. Collage: Hamidun News.
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Spotifycreating mood-based playlists, recommending new artists, podcasts and audiobooks, and managing your library.
DoorDash and Uber Eatspicking dinner, building a grocery cart from a meal plan, and browsing local restaurants before placing an order.
Canva and Figmagenerating posters, slides, charts, flowcharts and product roadmaps from a text description.

OpenAI has expanded ChatGPT's capabilities, turning it from a conversation partner into an entry point for outside services. Users can now connect their accounts in Spotify, Uber, DoorDash, Canva, Figma, Expedia and other apps, then launch related actions straight from the chat.

How to turn it on

To get started, open ChatGPT settings and go to the Apps or Apps & Connectors section, which holds the catalog of available integrations. From there it works the way you would expect: pick a service, click Connect, complete authorization and grant permissions. The app then becomes available in conversations, and you can call it either by mentioning it in a request or by simply putting the service name at the start of the prompt.

OpenAI stresses separately that apps can be disconnected at any time in the same settings. That matters because the integrations work differently: some show an interactive result inside the chat, while others only help collect data and hand the user off to the main app for the final step. For example, a Spotify playlist can be built from the conversation, but ordering a ride through Uber or booking through Booking.com and Expedia usually finishes outside ChatGPT.

Main use cases

The point of the integrations is to replace a chain of searching, switching between tabs and manually copying context with a single conversation. Instead of looking for a hotel, then a taxi, then a road-trip playlist separately, the user can describe the task in plain language and refine the details step by step in ChatGPT.

  • Spotify: creating mood-based playlists, recommending new artists, podcasts and audiobooks, and managing your library.
  • DoorDash and Uber Eats: picking dinner, building a grocery cart from a meal plan, and browsing local restaurants before placing an order.
  • Canva and Figma: generating posters, slides, charts, flowcharts and product roadmaps from a text description.
  • Expedia, Booking.com and Uber: searching for flights, hotels and trip options by date, budget, group size and other conditions.
  • Quizlet, Coursera and Wix: creating flashcards, choosing online courses and even launching a website from a text or voice request.

The list of partners already goes beyond the obvious AI use cases. The ecosystem also includes Target for shopping, SeatGeek for event tickets, Zillow for housing search and Angi for home services and repairs. This shows that OpenAI is pushing ChatGPT as a universal interface not only for content and work, but also for everyday consumer tasks.

Limitations and data

The main trade-off is convenience in exchange for data access. When a user links an account to ChatGPT, they effectively allow the service to see some information from the connected app: listening history in Spotify, saved items, search parameters and other personalized information. The reverse flow is also possible: a partner may receive context from the conversation if it is needed to fulfill the request. So before connecting, it makes sense to read the permissions screen carefully rather than confirm it automatically.

There are also geographic limits. As of the original article's publication, the rollout of the integrations was limited to the US and Canada, and users in Europe and the UK were not included. Some scenarios do not work everywhere either: DoorDash is tied to American grocery retailers, and Uber inside ChatGPT supported only on-demand rides, without advance booking. In other words, the idea already looks coherent, but coverage across markets and features remains uneven.

What this means

ChatGPT is gradually becoming not just a window for questions but a shell on top of other digital services. If the model keeps answer quality up, and partners agree to share data and actions, users will increasingly start ordering food, searching for a hotel, preparing a design or running a study session not in a dedicated app, but in a single conversation with AI.

Story

Key Questions Answered

How to turn it on?

To get started, open ChatGPT settings and go to the Apps or Apps & Connectors section, which holds the catalog of available integrations. From there it works the way you would expect: pick a service, click Connect, complete authorization and grant permissions. The app then becomes available in conversations, and you can call it either by mentioning it in a request or by simply putting the service name at the start of the prompt. OpenAI stresses separately that apps can be disconnected at any time in the same settings. That matters because the integrations work differently:

What are the key details on Main use cases?

The point of the integrations is to replace a chain of searching, switching between tabs and manually copying context with a single conversation. Instead of looking for a hotel, then a taxi, then a road-trip playlist separately, the user can describe the task in plain language and refine the details step by step in ChatGPT. Spotify: creating mood-based playlists, recommending new artists, podcasts and audiobooks, and managing your library. DoorDash and Uber Eats: picking dinner, building a grocery cart from a meal plan, and browsing local restaurants before placing an order

What are the key details on Limitations and data?

The main trade-off is convenience in exchange for data access. When a user links an account to ChatGPT, they effectively allow the service to see some information from the connected app: listening history in Spotify, saved items, search parameters and other personalized information. The reverse flow is also possible: a partner may receive context from the conversation if it is needed to fulfill the request. So before connecting, it makes sense to read the permissions screen carefully rather than confirm it automatically. There are also geographic limits. As of the original

ZK
Zhemal Khamidun — CPO at Alpina Digital, product manager of AlpinaGPT. Building AI products since 2019. Hamidun News is a pet project that grew into a production aggregator with 6,000+ readers.
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