Apple to Pay $250M to iPhone Owners Over Undelivered Siri AI

Apple will pay $250 million to settle a class-action lawsuit alleging it misled consumers about when Apple Intelligence features would be available. Owners of the iPhone 16 and iPhone 15 Pro who bought them between June 2024 and March 2025 will receive $25 each, rising to as much as $95 depending on the volume of claims.

AI-processed from The Verge; edited by Hamidun News
Apple to Pay $250M to iPhone Owners Over Undelivered Siri AI
Source: The Verge. Collage: Hamidun News.
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Article Fact Sheet & Key Figures
ParameterDetails
Primary sourceThe Verge ↗
Editor-in-Chief
Key metric #1The company heavily promoted Apple Intelligence at the iPhone 16 launch
Key metric #2In practice, access to the features was substantially delayed
Key metric #3Consumers demanded compensation for being misled

Apple has agreed to pay $250 million to settle a class-action lawsuit accusing the company of misleading consumers about the availability of Apple Intelligence features on its flagship smartphones.

Who can receive compensation

Payments will go to owners of the iPhone 16 and iPhone 15 Pro who bought their devices in the US between June 10, 2024 and March 29, 2025. That is a fairly narrow window, just 9.5 months, but it was the period when Apple was actively promoting the new models with Apple Intelligence.

Each owner can receive $25 per device, the minimum amount set by the court. But the payout may change depending on how many claims are filed. According to Clarkson Law Firm, which represents the plaintiffs, each payment could rise to $95 per device if fewer claims come in than expected.

Why Apple settled

The lawsuit was filed in 2025 and alleges false advertising. The plaintiffs argued that Apple presented Apple Intelligence features as available right after purchase, when in fact their rollout lagged significantly. A noticeable gap opened between the promises of the marketing team and the reality of what engineering could deliver.

Many owners of the iPhone 16 and iPhone 15 Pro who bought their phones on the promise of a new AI assistant found that the features were unavailable or did not work as the advertising materials promised. Consumers ended up paying a premium price for capabilities that did not arrive on time.

  • The company heavily promoted Apple Intelligence at the iPhone 16 launch
  • In practice, access to the features was substantially delayed
  • Consumers demanded compensation for being misled
  • The court sided with the plaintiffs and approved the payments

What the settlement costs Apple

The total payout is $250 million. That is a large sum in absolute terms, but for Apple it equals roughly one week of net profit. What matters here, though, is less the size of the payout than the legal precedent and the reputational damage.

If every owner receives the base amount of $25, the math suggests the lawsuit covers roughly 10 million devices. That is a rough estimate based on a preliminary calculation. If fewer claims come in, each person will receive up to $95.

This is not the first such case for Apple in recent years, but it shows clearly that even tech giants must deliver on their promises or pay for it. Consumers are growing more demanding about AI marketing, and class-action lawsuits are a new reality for large companies.

What this means

The lawsuit is another reminder that feature promises must match reality, especially when selling expensive hardware. For the industry, it is a signal to be more careful with AI marketing, or face litigation and hefty payouts.

Apple is not alone in this: other manufacturers and services will watch their own promises more closely.

Story

Key Questions Answered

Who can receive compensation?

Payments will go to owners of the iPhone 16 and iPhone 15 Pro who bought their devices in the US between June 10, 2024 and March 29, 2025. That is a fairly narrow window, just 9.5 months, but it was the period when Apple was actively promoting the new models with Apple Intelligence. Each owner can receive $25 per device, the minimum amount set by the court. But the payout may change depending on how many claims are filed. According to Clarkson Law Firm, which represents the plaintiffs, each payment could rise to $95 per device if fewer claims come in than expected.

Why Apple settled?

The lawsuit was filed in 2025 and alleges false advertising. The plaintiffs argued that Apple presented Apple Intelligence features as available right after purchase, when in fact their rollout lagged significantly. A noticeable gap opened between the promises of the marketing team and the reality of what engineering could deliver. Many owners of the iPhone 16 and iPhone 15 Pro who bought their phones on the promise of a new AI assistant found that the features were unavailable or did not work as the advertising materials promised. Consumers ended up paying a premium price

What the settlement costs Apple?

The total payout is $250 million. That is a large sum in absolute terms, but for Apple it equals roughly one week of net profit. What matters here, though, is less the size of the payout than the legal precedent and the reputational damage. If every owner receives the base amount of $25, the math suggests the lawsuit covers roughly 10 million devices. That is a rough estimate based on a preliminary calculation. If fewer claims come in, each person will receive up to $95. This is not the first such case for Apple in recent years, but it shows clearly that even tech giants mu

ZK
Zhemal Khamidun — CPO at Alpina Digital, product manager of AlpinaGPT. Building AI products since 2019. Hamidun News is a pet project that grew into a production aggregator with 6,000+ readers.
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