DeepBlue OS: An AI Platform for Automating Communications

Bristol-based Narwhal Labs has raised €22.9 million and simultaneously launched DeepBlue OS, a platform for autonomous customer communication by phone, SMS, email and WhatsApp*. It targets banks, insurers, the public sector and other regulated industries. The service promises setup in 10 minutes, an audit of every AI action and usage-based pricing. *Meta has been designated an extremist organization and is banned in Russia.

AI-processed from TNW; edited by Hamidun News
DeepBlue OS: An AI Platform for Automating Communications
Source: TNW. Collage: Hamidun News.
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Narwhal Labs has launched DeepBlue OS, an AI-based platform that automates customer communications by phone, SMS, email and WhatsApp* in regulated industries.

*Meta has been designated an extremist organization and is banned in Russia.

How does DeepBlue OS handle communications?

The platform conducts calls and message exchanges over SMS, email and WhatsApp*, covering entire commercial workflows without manual switching between channels.

Which channels does the DeepBlue OS AI platform automate?

The platform handles inbound calls, SMS, email and WhatsApp*, covering entire commercial workflows without manual switching between channels and teams.

Which communication channels does DeepBlue OS support?

The platform works with calls, SMS, email and WhatsApp*.

Which industries is this AI platform suited for?

DeepBlue OS is built for regulated industries that require transparency, auditability and fast system deployment.

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Key Questions Answered

How does DeepBlue OS handle communications?

The platform conducts calls and message exchanges over SMS, email and WhatsApp, covering entire commercial workflows without manual switching between channels.

Which channels does the DeepBlue OS AI platform automate?

The platform handles inbound calls, SMS, email and WhatsApp, covering entire commercial workflows without manual switching between channels and teams.

Which communication channels does DeepBlue OS support?

The platform works with calls, SMS, email and WhatsApp.

Which industries is this AI platform suited for?

DeepBlue OS is built for regulated industries that require transparency, auditability and fast system deployment.

ZK
Zhemal Khamidun — CPO at Alpina Digital, product manager of AlpinaGPT. Building AI products since 2019. Hamidun News is a pet project that grew into a production aggregator with 6,000+ readers.
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