Otter Launches Enterprise-Wide Search and Windows App for Call Recording Without Meeting Attendance

Otter.ai has released two updates for enterprise users: a search function across all connected corporate tools and a native Windows application that records calls without requiring the user to join as an official meeting participant.

Unified search across corporate tools

Until now, Otter users had to switch between different systems — Slack, Google Drive, CRM platforms, corporate email — to find the necessary context from past conversations. The new search function combines everything in a single interface: you ask a question in natural language, and the service aggregates the answer from all connected sources. Under the hood, this is what the industry calls "corporate RAG" — retrieval-augmented generation.

The model doesn't just transcribe the meeting, but enriches the context with data from other company systems. Competitors like Notion AI, Microsoft 365 Copilot, and Google Workspace AI are already moving in a similar direction. Otter is betting on specialization: meetings as the core, around which all company data is gathered.

In practice, this solves a concrete pain point. "What exactly did we promise this client in November?", "Which team member spoke with this vendor?"

— previously you had to manually dig through Zoom archives, Slack history, and multiple CRM tabs. Now a single question to Otter is enough. The list of supported integrations will likely expand — the depth of connections determines the value of such products in enterprise.

Windows application without a bot in the call

The second update is a native Windows application with an unusual feature: it records calls through the microphone or system audio without adding a bot to the meeting participants list. The user is physically present at the meeting or listening through headphones — Otter captures everything without a visible "robot" in the Zoom, Teams, or Meet interface.

This covers several scenarios that were previously uncovered:

• Offline negotiations in meeting rooms without video
• Meetings with external partners where corporate policy prohibits bots
• Conferences and business presentations
• Calls in messengers without native Otter integration
• Client-side meetings where third-party services cannot be added

The macOS version of Otter appeared significantly earlier, so the release of the Windows application is rather an achievement of parity than an independent breakthrough. However, for the enterprise market, this is important: the overwhelming majority of office computers run Windows, and the lack of a native application was a notable gap for enterprise sales.

Otter moves into enterprise

The market for AI meeting assistants has become noticeably tighter over the past two years. Fireflies.ai, Fathom, Gong, built-in Microsoft Teams Copilot and Zoom AI Companion solutions — each is searching for its own niche.

Otter has historically stood out for accessibility: subscription price lower than corporate giants, interface simpler to configure and use. The company has existed since 2016 and was among the first to make meeting transcription a mass product for business. Recent updates — the launch of cross-corporate search and a native Windows application — signal a shift in focus to the enterprise segment.

Otter is no longer claiming just transcription, but the role of "corporate memory": a single place where meetings are connected to all other company data.

What this means

Otter is expanding its position: from a call recording tool to an AI assistant with access to all corporate information. If integrations with CRM, Slack, and Google Workspace work seamlessly, this changes the use case scenario from "listen to the recording" to "ask AI what was decided last week." The coming months will show how deep these connections will be.