Qwen Buys Loyalty: Alibaba Hands Out 30 Billion Yuan in Incentives
While Western tech giants debate the safety of superintelligence, Alibaba decided to take a proven path and simply buy users' loyalty with tea. On the morning of February 6, the Qwen app launched a "Holiday Giveaway of 30 Billion" promotion. The concept is simple: you ask the AI to order you a drink, and it does so for free. This is not just a cute campaign for Chinese New Year, but the most massive marketing campaign in Alibaba's history, aimed at making AI stop being a toy for geeks and become a familiar tool in the hands of an ordinary buyer. Context here is more important than the free cup of tea itself. Traditionally, Chinese New Year is the time of "red envelope wars," when Alibaba and Tencent battle for the attention of hundreds of millions of people. This year, the rules of the game have changed.
AI-processed from 36Kr (36氪); edited by Hamidun News
While Western tech giants debate the safety of superintelligence, Alibaba decided to take a proven path and simply buy users' loyalty with tea. On the morning of February 6, the Qwen app launched a "Holiday Giveaway of 30 Billion" promotion. The concept is simple: you ask the AI to order you a drink, and it does so for free.
This is not just a cute campaign for Chinese New Year, but the most massive marketing campaign in Alibaba's history, aimed at making AI stop being a toy for geeks and become a familiar tool in the hands of an ordinary buyer. Context here is more important than the free cup of tea itself. Traditionally, Chinese New Year is the time of "red envelope wars," when Alibaba and Tencent battle for the attention of hundreds of millions of people.
This year, the rules of the game have changed. Instead of simple money transfers, Alibaba rolls out its Qwen language model directly to the front lines of consumption. The company wants the phrase "order me something" to become a natural extension of thought, not a complex technical process.
That's why the promotion is integrated throughout the entire ecosystem: from the Alipay payment system to the Amap navigator and Fliggy travel service. Integration with Taobao and Alipay turns Qwen into a full-fledged operating interface. Now it's not just a chat window where you can ask for a cake recipe, but an entry point into the retail empire.
Alibaba is betting on the fact that users are too lazy to switch between apps, search for products, and compare prices. If AI can do this in one second with a voice command, the barrier to purchase disappears. 30 billion yuan is a huge price for training an audience, but in the long term, owning the "entry point" to a consumer's wallet is worth far more.
Previously, the Qwen app had already received AI shopping features, working together with Taobao Flash Sale. Now we see an attempt to merge online services with offline consumption. When you order tea through an AI, you confirm the viability of the AI-first life concept.
For Alibaba, this is critical: after restructuring and pressure from competitors like PDD Holdings, the company needs to prove it still sets market trends. And using LLM (Large Language Models) as the main trading agent is their strongest move. It's interesting how quickly this trend will reach us.
We're used to AI writing texts or generating images, but Alibaba skips this stage. They immediately make AI part of the consumption economy. The question is not how smart the Qwen model is in Turing tests, but how many transactions it can conduct without human intervention.
If this year's experiment succeeds, next year we'll see neural networks managing not just food orders, but vacation planning, real estate purchases, and real-time personal finance management. The bottom line: Alibaba is transforming AI from a "smart conversationalist" into a "universal remote for life." Will other LLM developers be able to offer something equally practical, or will they remain confined to text chats?
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