How OpenAI uses ChatGPT and AI agents for complex tasks

OpenAI employees have moved from ChatGPT to Codex agents for complex, multi-step tasks. Instead of asking one-off questions, they give agents full assignments and go work on other things while the agents run. Notably, it is not only engineers doing this: managers and analysts are also switching to the agent format. A similar trend is being recorded at other companies.

AI-processed from 3DNews AI; edited by Hamidun News
How OpenAI uses ChatGPT and AI agents for complex tasks
Source: 3DNews AI. Collage: Hamidun News.
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OpenAI employees increasingly use ChatGPT not for one-off questions but to assign AI agents complex, multi-step tasks that take a long time. According to the company, a similar trend is showing up among other organizations and individual users, though it is so far less pronounced.

What is an AI agent?

It is a system that carries out complex, multi-step tasks on its own. The architectural difference from chatbots like ChatGPT: a chatbot works in a question-and-answer mode, while an agent accepts an assignment and solves it autonomously.

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Zhemal Khamidun — CPO at Alpina Digital, product manager of AlpinaGPT. Building AI products since 2019. Hamidun News is a pet project that grew into a production aggregator with 6,000+ readers.
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