Anthropic Opens Office in Milan and Discusses Responsible AI Development

Anthropic opens office in Milan — sixth in Europe. This opening symbolizes the growing role of the company in Europe and coincides with global discussion on responsible development of artificial intelligence raised in the new papal encyclical Magnifica Humanitas.

Local Team and Corporate Partners

Leading the Milan office is Thomas Remy, Anthropic's head of Southern Europe. The team will focus on working with Italian business, startups, and research community. Among Anthropic's key partners are already financial giants Generali Group and Unipol Group, pharmaceutical companies Angelini Pharma and Bracco Group, energy sector (Enel Group), and automotive (Pirelli). This shows that Claude has already gained the trust of major Italian capital.

A particularly large-scale project is being implemented together with JAKALA, one of Europe's leading companies in data and AI. Claude has been deployed across more than 3,000 workstations, freeing approximately 70% of senior employees' time from routine tasks for more creative and strategic work. This means no additional hiring is needed — current teams simply become more productive.

Real-World Impact Examples

Fintech app Satispay, serving more than 6 million users, deployed Claude in engineering teams. The results are impressive: an 18-month development plan shrunk to seven months, and an update to the core payment system happened ten times faster than planned. This is not just time saving — it's the ability of an Italian company to compete at a global level.

At Bending Spoons, one of Italy's largest technology companies, most code changes are now created jointly with Claude Code. This means that AI has stopped being a separate tool — it's integrated directly into development, like an IDE or version control system. Such integration changes the very culture of development.

AI, Design, and Culture

During Milan Design Week, the Anthropic team conducted a workshop with Alcova Milano for creative professionals. The focus — how Claude integrates into tools for industrial, furniture, and spatial design, helping designers explore ideas faster and deeper. This reflects Anthropic's broader philosophy: the AI transition is not just a question of technology, but of how this technology interacts with culture, design, knowledge, and human dignity.

Questions about AI ethics are too important to leave only to technologists. We need voices from the church, civil society, academia, and government.

What This Means

Expansion into Italy underscores a strategic shift in the industry. It is no longer enough to just release models — you need to integrate them into local ecosystems responsibly, with respect for the culture and values of each country. For Italian business, this means access to cutting-edge AI supported by local expertise. For Anthropic — the opportunity to show that an AI company can be a partner to society, not just its transformer.