Anthropic opens Milan office, talks up responsible AI development

Anthropic is opening an office in Milan, its sixth in Europe. The opening reflects the company's growing role in Europe and coincides with the global debate on responsible AI development raised by the new papal encyclical Magnifica Humanitas.

Local team and corporate partners

The Milan office is led by Thomas Remy, Anthropic's head for Southern Europe. The team will focus on working with Italian businesses, startups and the research community.

Anthropic's existing partners include the financial giants Generali Group and Unipol Group, the pharmaceutical companies Angelini Pharma and Bracco Group, the energy sector (Enel Group) and the automotive sector (Pirelli). This suggests Claude has already won the trust of major Italian capital.

A particularly large project is under way with JAKALA, one of Europe's leading data and AI companies. Claude is deployed across more than 3000 seats, freeing up roughly 70% of senior staff's time from routine tasks for more creative and strategic work. This means no additional hiring is needed: existing teams simply become more productive.

Examples of real-world impact

The fintech app Satispay, which serves more than 6 million users, has deployed Claude in its engineering teams. The results are striking: an 18-month development plan shrank to seven months, and an update to the core of its payment system was completed ten times faster than planned. This is more than saved time; it helps an Italian company compete globally.

At Bending Spoons, one of Italy's largest technology companies, most code changes are now created together with Claude Code. This means AI is no longer a separate tool but is built directly into development, like an IDE or a version control system. Such integration changes the culture of development itself.

AI, design and culture

During Milan Design Week, the Anthropic team ran a workshop with Alcova Milano for creative professionals. The focus was how Claude fits into industrial, furniture and spatial design tools, helping designers explore ideas faster and more deeply.

This reflects Anthropic's broader philosophy: the AI transition is not only a question of technology, but of how that technology interacts with culture, design, knowledge and human dignity. Questions about AI ethics are too important to leave to technologists alone. Voices from the church, civil society, academia and government are needed.

What this means

The expansion into Italy points to a strategic shift in the industry. Releasing models is no longer enough; they must be embedded in local ecosystems responsibly, with respect for each country's culture and values.

For Italian businesses, this means access to advanced AI backed by local expertise. For Anthropic, it is a chance to show that an AI company can be a participant in society, not only its transformer.