OpenAI added Spotify, Uber, and DoorDash integrations to ChatGPT: how to use them
OpenAI has expanded ChatGPT with integrations for external services: Spotify, Canva, Figma, Expedia, Uber, and DoorDash can now be connected for use in chat…
AI-processed from TechCrunch; edited by Hamidun News
OpenAI has expanded ChatGPT's capabilities and transformed it not only into a conversational partner, but also into an entry point for external services. Users can now connect their accounts in Spotify, Uber, DoorDash, Canva, Figma, Expedia, and other applications, and then launch related actions directly from the chat.
How to Enable It
To get started, you need to open ChatGPT settings and navigate to the Apps or Apps & Connectors section, where a catalog of available integrations is collected. From there, everything works according to a familiar scheme: you select the desired service, click Connect, go through authorization, and grant permissions. After that, the application becomes available in conversations, and you can call it either by mentioning it in a request or by simply stating the service name at the beginning of a prompt.
OpenAI specifically emphasizes that applications can be disabled at any time in the same settings. This is important because integrations work differently: some show an interactive result directly within the chat, while others only help gather data and redirect the user to the main application on the final step. For example, a Spotify playlist can be created from the conversation, while booking a ride through Uber or a hotel reservation through Booking.
com and Expedia typically happens outside of ChatGPT.
Main Use Cases
The point of integrations is to replace a chain of searching, switching between tabs, and manually copying context with a single conversation. Instead of separately searching for a hotel, then a taxi, then a playlist for the road, a user can describe a task in natural language and gradually clarify details directly in ChatGPT.
- Spotify — creating playlists by mood, recommendations for new artists, podcasts and audiobooks, as well as managing your media library.
- DoorDash and Uber Eats — finding dinner, building a shopping cart based on a meal plan, and viewing local restaurants with subsequent order placement.
- Canva and Figma — generating posters, slides, diagrams, flowcharts, and product roadmaps from text descriptions.
- Expedia, Booking.com, and Uber — finding flights, hotels, and travel options by date, budget, group composition, and other criteria.
- Quizlet, Coursera, and Wix — creating study flashcards, selecting online courses, and even launching a website from a text or voice request.
The list of partners already extends beyond obvious AI scenarios. The ecosystem also includes Target for shopping, SeatGeek for event ticket selection, Zillow for real estate search, and Angi for household services and repairs. This shows that OpenAI is promoting ChatGPT as a universal interface not only for content and work, but also for everyday consumer needs.
Limitations and Data
The main trade-off here is convenience in exchange for data access. When a user connects an account with ChatGPT, they essentially allow the service to see some information from the connected application: listening history on Spotify, saved items, search parameters, and other personalized information. From the application's side, a reverse flow is also possible: the partner can receive context from the conversation if needed to fulfill a request. Therefore, before connecting, it makes sense to carefully read the permissions screen rather than confirm it automatically.
There are also geographic limitations. As of the publication of the original material, the deployment of integrations was limited to the US and Canada, and users from Europe and the UK were not included on this list. Certain scenarios also don't work everywhere: DoorDash is tied to American food retailers, and Uber within ChatGPT only supported on-demand rides without advance booking. In other words, the idea already looks coherent, but coverage across markets and features remains uneven.
What This Means
ChatGPT is gradually becoming not just a window for questions, but a shell over other digital services. If the model maintains answer quality, and partners agree to share data and actions, users will increasingly start food orders, hotel searches, design preparation, or educational scenarios not in the dedicated application, but in a single conversation with AI.
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