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Alibaba Qwen: Now the neural network pays for your products

Remember the days when we were amazed that AI could write a coherent letter or draw a cat? Forget about it. While Silicon Valley engages in philosophical…

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Alibaba Qwen: Now the neural network pays for your products
Source: 36Kr (36氪). Collage: Hamidun News.
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Remember the days when we were amazed that AI could write a coherent letter or draw a cat? Forget about it. While Silicon Valley engages in philosophical debates about whether AI will replace programmers, Chinese tech giant Alibaba decided to approach the question in the most pragmatic way.

Now their flagship app Qwen is literally feeding its users. The company announced an expansion of its "free orders" program, integrating the chatbot with the giant Tmall Supermarket marketplace. Now it's enough to say one phrase into the microphone, and within an hour products, household chemicals, or even fresh fruits will appear at your door, for which you don't need to pay a single yuan.

To understand why Alibaba is burning millions on free dumplings and rice, you need to look at the context of the Chinese market. The battle for leadership in large language models (LLM) there has entered a stage of total war of attrition. Baidu with its Ernie Bot and Tencent with its cloud solutions are breathing down its neck.

In these conditions, just a "smart chatbot" is no longer enough. The user needs to be given a utilitarian reason to open the app every day. Alibaba is betting on seamless integration of its ecosystem.

If before you had to go to a website, search for an item and arrange a shopping cart, now Qwen takes on the role of a concierge who not only understands context but also has signature rights on your receipt. Technically, this looks like an ideal test for "agents" — AI models capable of taking action in the real world. Alibaba is testing not just language understanding, but the reliability of transaction execution.

When you say "order me the same chips as last time and add milk," the neural network must match your order history, product availability in the Tmall Supermarket warehouse, and current discounts. This is harder than generating poetry, because the cost of an error here is real logistics costs and customer dissatisfaction. The expansion of the program to such categories as alcohol, fresh produce, and household goods suggests that Alibaba is confident in the accuracy of its algorithms.

For the industry, this is an important signal. We are witnessing the sunset of the era of "pure AI" and the transition to AI services. Likely soon we will see how other players implement similar mechanics, turning their models into operating systems for life.

Alibaba understands that data about what products you buy through the chatbot is worth much more than a couple of free packages of rice. This is a battle for habit. Whoever becomes your primary interface for interacting with the physical world will ultimately take everything.

While Western companies fear the legal consequences of every step, Chinese giants are simply buying audience loyalty, literally. The main point: Alibaba is turning AI from a toy into a payment instrument. Will Qwen be able to become a full replacement for traditional shopping, or is it just a very expensive way to boost active user metrics?

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